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Popular Help Articles

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How to Reset Your Password

Step-by-step guide to reset your password and secure your account.

Managing Your Subscription

Learn how to upgrade, downgrade, or cancel your subscription plan.

Troubleshooting Streaming Issues

Fix buffering, playback errors, and video quality problems.

Quick Troubleshooting

Common Issues & Solutions

Video Won't Play

Try these quick fixes:

  • Check your internet connection
  • Restart the app or browser
  • Clear browser cache and cookies

Forgot Password

Use the "Forgot Password" link on the login page. Check your email for reset instructions.

Video Quality Guide

Quality Internet Speed Resolution
SD 3 Mbps 720p
HD 5 Mbps 1080p
4K 25 Mbps 2160p