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You can reset your password by clicking "Forgot Password" on the login page. You'll receive an email with a password reset link. If you don't receive the email, check your spam folder or contact our support team.

You can cancel your subscription at any time from your account settings. Go to "My Subscriptions" and click "Cancel Subscription". Your access will continue until the end of your current billing period. No refunds are provided for partial months.

Buffering issues can be caused by several factors: slow internet connection, network congestion, or device performance issues. Try these steps:
1. Check your internet speed
2. Restart your router
3. Lower video quality in settings
4. Close other apps using bandwidth
If problems persist, contact our technical support.

Our basic plan allows streaming on 1 device at a time. Premium plans allow up to 4 simultaneous streams. You can manage your connected devices in your account settings under "Devices".

Yes! We offer a 7-day free trial for new users. No credit card is required to start the trial. After 7 days, you can choose to subscribe or your account will revert to the free plan with limited access.